Customer service
Frequently asked questions
- I cannot log in to my booking. What should I do?
- I have different airlines for my departure flight and return flight. What should I keep in mind?
- How do I check-in?
- What if I am not satisfied with a part/some parts of my trip?
- How do I pay?
- Where can I find my reference number from the airline?
- How does the transfer work?
- What rules apply if you are under 18 years old? Is it possible for minors to check in at the hotel?
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